Privacy Policy
Personal Data Collection and Processing
This Privacy Policy was last updated on 01/04/2025. This Privacy Policy governs the way in which the website www.learnenglishwithinna.com collects, uses, stores, and discloses personal data collected from users (each, a "User") of the website ("Site").
This Privacy Policy applies to the Site and all products and services offered by Inna Tkachuk, registered at Corso Lione 83, 10141 Turin (TO), Italy – email: info@learnenglishwithinna.com – VAT 12763000010.
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit the Site, register on the Site, book a lesson or a call, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, preferred language, telephone number, and payment details.
Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Such information may include the browser name, the type of computer, the operating system, the Internet service providers used, and other technical information related to how Users connect to our Site.
Web Browser Cookies
The website www.learnenglishwithinna.com may use "cookies" to improve the User's experience. The User's web browser saves cookies on the hard drive for record-keeping purposes and, sometimes, to track information relating to navigation. Cookies may be used, for example, to:
recognize the User's device,
remember preferences (e.g. language),
analyze browsing behavior in an anonymous and aggregate form.
You may choose to set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of the Site may not function properly.
For more in-depth management of cookie preferences, you can refer to your browser settings.
How We Use Collected Data
Inna Tkachuk may collect and use Users' personal data for the following purposes:
To improve customer service
The information you provide helps us respond more efficiently to customer service and support requests.
To personalize the User experience
We may use information in aggregate form to understand how Users, as a whole, use the services and resources on the www.learnenglishwithinna.com site.
To send periodic emails
The email address may be used to send Users information and updates regarding their order. It may also be used to respond to their requests, questions and/or otherwise.
If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time Users would like to opt-out of receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or Users may contact us via our Site.
To manage reservations and purchases
The data is used to process booking requests, organize calls or lessons, send confirmations, reminders and operational communications.
Payments
Payments via Stripe
Credit or debit card payments are securely processed through the Stripe platform, which is used to handle lesson payments directly from the website.
Stripe collects and processes payment data in a secure and encrypted environment. No card details are stored or viewed by Inna Tkachuk.
For more information on how Stripe handles data, please refer to their privacy policy: https://stripe.com/it/privacy
Payments via PayPal
As an alternative, Users may choose to make payments via PayPal by logging into their PayPal account without providing their card details directly to the website.
PayPal is a third-party provider, GDPR-compliant, and responsible for the secure handling of the transaction.
For further details: https://www.paypal.com/it/webapps/mpp/ua/privacy-full
Sharing Personal Information
We do not sell, trade, or transfer Users’ personally identifiable information to third parties.
We may share generic aggregated demographic information not linked to any personally identifiable data regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third-Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Changes to This Privacy Policy
Inna Tkachuk reserves the right to update this privacy policy at any time. In such cases, the updated date will be indicated at the top of this page.
We encourage Users to check this page frequently for any changes, in order to stay informed about how we are protecting the personal information we collect.
The User acknowledges and agrees that it is their responsibility to review this privacy policy periodically and become aware of any modifications.
L'accettazione delle presenti condizioni
By using this Site, the User acknowledges that they have read, understood, and agreed to this Privacy Policy.
If the User does not agree with this policy, they are advised not to use the Site or the services offered.
Continued use of the Site following the posting of any changes to this policy will be deemed as acceptance of those changes.
For any questions or requests regarding this Privacy Policy, the User may contact Inna Tkachuk at the following email address: info@learnenglishwithinna.com